SYSTEM INTEGRATION TO INCREASE THE EFFICIENCY OF BUSINESS PROCESSES
DOI:
https://doi.org/10.32782/2617-5940.2.2024.9Keywords:
automation, business process, information and communication infrastructure, service, service model, system integration, digitalizationAbstract
The active development of the information and communication infrastructure, due to digitalization and the deepening of scientific and technical progress, has led to the widespread use of system integration during the implementation of complex business projects. Such principles actualize the issue of clarifying the importance of system integration as an important factor in increasing the efficiency of technologically complex and automated business processes and the integrated ICT solution used in the implementation of combined tasks. The purpose of the study is to deepen the theoretical and methodological foundations for clarifying the advantages of using system integration during the implementation of complex business processes and defining the service as a modern business model that involves the use of information and communication infrastructure. Such research methods as analysis and synthesis, content analysis and the method of classification, the method of analytical grouping, the method of systematization and observation were used for the holistic achievement of the set goal. As research results, system integration is not only a set of automated technical solutions, but, above all, a complex solution with a clear single goal. The system integration service should be the one where the creation and maintenance of the enterprise's infrastructure takes place, namely networks, data processing centers and application software, etc. According to this approach, the market of information and communication technologies should rely on service-oriented methods based on the appropriate architecture for the implementation of a complex of ICT components to build effective business processes, as well as consider the potential of cloud technologies. During the study, special attention was paid to the concept of XaaS, according to which software, development platforms and computing infrastructure can be defined as a relevant service. The originality of the research is determined by the justification of the use of cloud computing, which allows the ICT market to combine models as a "service" of various purposes, which are oriented towards the growth of business value. Therefore, the effective organization of business processes of a modern company should involve the involvement of system integration and automation.
References
Барингольц С.М. Ринок системної інтеграції в структурі галузі інформаційних технологій України. Наукові праці Міжрегіональної Академії управління персоналом. Економічні науки. 2022. № 3 (66). DOI: https://doi.org/10.32689/2523-4536/66-4
Гадецька З. CRM-системи як засіб автоматизації бізнес-процесів торговельного бізнесу. Цифрова економіка та економічна безпека. 2024. Вип. 1 (10). С. 3–7. DOI: https://doi.org/10.32782/dees.10-1
Кизим М.О., Пилипенко А.А., Зінченко В.А. Збалансована система показників: монографія. Харків : ВД «ІНЖЕК», 2007. 192 с
Криворучко О.М. Інтегрований підхід до удосконалення бізнес-процесів підприємства. Економіка транспортного комплексу. 2018. Вип. 32. С. 17–29. DOI: https://doi.org/10.30977/ETK.2225-2304.2018.32.0.17
Лошенюк О.В. Автоматизація управління бізнес-процесами підприємства як основа гнучкості його діяльності: характеристика систем управління. Економіка та суспільство. 2022. Вип. 45 DOI: https://doi.org/10.32782/2524-0072/2022-45-46
Мороз С.І., Нужна С.А. Інтеграція інформаційних систем і технологій у побудові інформаційного простору сільськогосподарських підприємств. Ефективна економіка. 2021. № 5. DOI: https://doi.org/10.32702/2307-2105-2021.5.87
Цира О.В., Лєбєдєва І.Ю. Місце та роль програмного забезпечення у розвитку ринку ІКТ. Наукові перспективи. 2024. № 4 (46). С. 818–828. DOI https://doi.org/10.52058/2708-7530-2024-4(46)-818-828
Цікало Є. Системна інтеграція в управлінні підприємствами: теоретико-концептуальні основи. Вісник Львівського університету. Серія економічна. 2022. Вип. 63. С. 123–132. DOI: http://dx.doi.org/10.30970/ves.2022.63.0.6310
Tanashchuk K., Filippov V., Kyfyak V., Krylov D., Mandra V., Skomorovskyi A. Adaptive management of the innovative development of enterprisesin the conditions of the national economy digitalization. Management Theory and Studies for Rural Business and Infrastructure Development. 2023. Vol. 46. No. 2. P 105–112. DOI: https://doi.org/10.15544/mts.2023.11
Shaposhnykov K., Filyppova S., Krylov D., Ozarko K., Yudin M., Biliaze O. Innovative development of enterprises in the context of digital transformations of the institutional environment of the national economy. Management Theory and Studies for Rural Business and Infrastructure Development. 2023. Vol. 45. No. 3. P. 233–241. DOI: https://doi.org/10.15544/mts.2023.23
Barynholts S. M. (2022) Rynok systemnoi intehratsii v strukturi haluzi informatsiinykh tekhnolohii Ukrainy [The market of system integration in the structure of the information technology industry of Ukraine]. Naukovi pratsi Mizhrehionalnoi Akademii upravlinnia personalom. Ekonomichni nauky - Scientific works of the Interregional Academy of Personnel Management. Economic sciences, vol. 3 (66). DOI: https://doi.org/10.32689/2523-4536/66-4
Hadetska Z. (2024) CRM-systemy yak zasib avtomatyzatsii biznes-protsesiv torhovelnoho biznesu [CRM systems as a means of automating business processes of trade business]. Tsyfrova ekonomika ta ekonomichna bezpeka - Digital economy and economic security, vol. 1 (10), pp. 3–7. DOI: https://doi.org/10.32782/dees.10-1
Kyzym M. O., Pylypenko A. A. & Zinchenko V. A. (2007) Zbalansovana systema pokaznykiv: monohrafiia [Balanced system of indicators: monograph]. Kharkiv : VD «INZhEK», 192 p. (in Ukrainian).
Kryvoruchko O. M. (2018) Intehrovanyi pidkhid do udoskonalennia biznes-protsesiv pidpryiemstva [An integrated approach to improving the enterprise's business processes]. Ekonomika transportnoho kompleksu - Economy of the transport complex, vol. 32. pp. 17–29. DOI: https://doi.org/10.30977/ETK.2225-2304.2018.32.0.17
Losheniuk O.V. (2022). Avtomatyzatsiia upravlinnia biznes-protsesamy pidpryiemstva yak osnova hnuchkosti yoho diialnosti: kharakterystyka system upravlinnia [Automation of enterprise business process management as a basis for the flexibility of its activity: characteristics of management systems]. Ekonomika ta suspilstvo - Economy and society, vol. 45. DOI: https://doi.org/10.32782/2524-0072/2022-45-46
Moroz S. I. & Nuzhna S. A. (2021) Intehratsiia informatsiinykh system i tekhnolohii u pobudovi informatsiinoho prostoru silskohospodarskykh pidpryiemstv. [Integration of information systems and technologies in building the information space of agricultural enterprises]. Efektyvna ekonomika - Efficient economy, vol. 5. DOI: https://doi.org/10.32702/2307-2105-2021.5.87
Tsyra O. V. & Liebiedieva I. Iu. (2024) Mistse ta rol prohramnoho zabezpechennia u rozvytku rynku IKT [The place and role of software in the development of the ICT market]. Naukovi perspektyvy - Scientific perspectives, vol. (46). pp. 818–828. DOI https://doi.org/10.52058/2708-7530-2024-4(46)-818-828
Tsikalo Ye. (2022) Systemna intehratsiia v upravlinni pidpryiemstvamy: teoretyko-kontseptualni osnovy [System integration in enterprise management: theoretical and conceptual foundations]. Visnyk Lvivskoho universytetu. Seriia ekonomichna - Bulletin of Lviv University. The series is economical, vol. 63. pp 123–132. DOI: http://dx.doi.org/10.30970/ves.2022.63.0.6310
Tanashchuk K., Filippov V., Kyfyak V., Krylov D., Mandra V. & Skomorovskyi A. (2023) Adaptive management of the innovative development of enterprisesin the conditions of the national economy digitalization. Management Theory and Studies for Rural Business and Infrastructure Development, vol. 46, no. 2, рр 105–112. DOI: https://doi.org/10.15544/mts.2023.11
Shaposhnykov K., Filyppova S., Krylov D., Ozarko K., Yudin M. & Biliaze O. (2023) Innovative development of enterprises in the context of digital transformations of the institutional environment of the national economy. Management Theory and Studies for Rural Business and Infrastructure Development, vol. 45, no. 3, рр 233–241. DOI: https://doi.org/10.15544/mts.2023.23
