THE ROLE OF DIGITALIZATION IN IMPROVING ENTREPRENEURSHIP SUPPORT MECHANISMS IN THE PUBLIC ADMINISTRATION SYSTEM

Abstract

The study determined that a necessary condition for the development of electronic communication between business and public administration bodies is to increase the level of digital literacy and improve the skills of staff of government institutions. The development of the e-government system is one of the areas implemented by the government to simplify the processes of providing administrative services, facilitate business by optimizing and facilitating the processes of submitting reports, obtaining certificates, increasing the transparency of procedures for participating in tender procurement, and is also one of the ways to reduce the level of corruption and bureaucratic manifestations. The processes of electronic service and support of business activities to a certain extent require improvement in terms of increasing the level of their automation and reducing the level of possibility of external intervention and even indirect involvement of government employees. Digital technologies in the field of public administration are a positive factor not only from the point of view of optimizing business processes, but also from the point of view of the state, as a mechanism for combating the laundering of funds obtained through criminal means. The purpose of the study is to analyze the effectiveness of the implementation, development and role of digital administrative services in the field of public administration and their impact on improving the interaction of business entities with public administration bodies. Research methods. The solution to the set goal and objectives was achieved using general scientific, statistical and comparative methods, which were used in analyzing the state of development of digital technologies in public administration bodies and the prospects for their further improvement and development. Research results. The analysis identified the main advantages and disadvantages in the development of digital communication mechanisms between government bodies and businesses, as well as ways to support entrepreneurship in the public administration system. Originality of the study. During the study, it was proposed to introduce at the legislative level the mandatory creation of an email address by a business entity with the entry of relevant information into the registration data, which will subsequently be recognized as an official email address.